True North Square

FAQ

How do I request a repair?

Requests by phone and website.

How long do repairs typically take?
Depends on type of work required
Can you do a repair immediately?
Yes, repairs are possible same day depending on what’s required
Do you work on weekends?
On call (after hours) or if arrangements are made in advance
Do you direct bill to insurance companies?
Yes
Do you provide quotes?

Yes

What about rain and snow?
Doesn’t stop us
Do I need to be on-site during the repair?
No, as long as access is available
Do you remove the damaged glass?
Yes as long as it’s safe to do so. For safety reasons we may need to return with a crew
Do you charge rush fees?
Yes
Do you provide service outside of Winnipeg?
Yes, All Manitoba and Western Ontario
What are your payment terms?
Loyal customers and credit approved customers 30 days. New customers are subject to down payment/prepayment.